Terms & Conditions

TERMS & CONDITIONS

www.culture-soup.com and related services are made available to you in accordance with the following Terms & Conditions, and any other rules posted on our Site. Please read the Terms & Conditions carefully before placing any orders on www.culture-soup.com. Use of this site, including visiting and buying products on the site www.culture-soup.com involves that you agree terms and conditions below. Culture Soup is a trading name of  The Prof Tech Internationall Ltd, a company registered in Romania under registration number  J40/6671/2011 and with Unique code: RO16507710. Our VAT number is RO 16507710. We may modify the Terms & Conditions from time to time. Please read the Terms & Conditions and check back often. If you do not agree to any change to the Terms & Conditions then you must immediately stop using the Site. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.

INTELECTUAL PROPERTY RIGHTS

Your use of the www.culture-soup.com and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to the Content (as described in the Content section below), including Culture-Soup.com Software and all HTML and other code contained in this Site. All such Content including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property and other laws and international treaty provisions. You are permitted to use the Content only as expressly authorized by Culture-soup.com and/or its third party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing Content for your own personal use.

CONTENT

In addition to the Intellectual property rights mentioned above, “Content” is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on www.culture-soup.com. Culture-soup.com tries to ensure that the information on this site is accurate and complete. Culture-soup.com does not promise that Culture-soup.com’s Content is accurate or error-free. Culture-soup.com does not promise that the functional aspects of the Site or Culture-soup.com’s Content will be error free or that this Site, Culture-soup.com Content or the server that makes it available are free of viruses or other harmful components. We always recommend that all users of the Internet ensure they have up to date virus checking software installed. You also grant to Culture-soup.com a right to use any content you provide for its own purposes including republication in any form or media. Comments may be moderated and may take up to72 hrs to be displayed but Culture-soup.com does not commit to checking all content and will not be liable for third party posts. If you have a complaint about any posts please mail [email protected] Culture-soup.com reserves the right at its sole discretion not to publish or to remove any comment including those that it believes may be unlawful, defamatory, racist or libelous, incite hatred or violence, detrimental to people, institutions, religions or to people’s privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data, improperly uses the medium for promoting and advertising businesses. This site is available to the public, information you consider confidential should not be posted to this site.

PAYMENT

Payment can be made through Paypal. All prices and currency on www.culture-soup.com site are in Euro. Culture-soup.com reserves the right to amend prices on the site at any time without any prior notice. Once you complete the purchase in Paypal, you will received an email from us, with payment confirmation.  Once payment is settled your order will be sent. You will receive another email with a  shipping confirmation with detailed shipping info. Despite our efforts, a small number of products on the site may have the wrong price, erroneously determined by our computer system. In these conditions, always consider the final price accepted by the client in the discussions with our sales consultants. If the actual price of the product is higher than the price displayed on the site, our sales consultants are entitled to demand to deliver product to the price published on the website only to the extent that we can do this, even as you are entitled to refuse that order. If the actual price is less than the price published on the site, and you have paid the price in advance by different methods (credit card, etc.), the difference will be refunded as will be mutually agreed but no later 30 days of receipt of product.

SHIPPING

We deliver to European Union countries, and offer two different shipping options to meet your needs: Standard Postal Services through Romanian Post with a variable rate based on package weight for EU countries, (estimated delivery time 6-14 days) and  Standard Courier Services through Dpd Courier with variable rate based on your country, (estimated delivery time 2-8 days). Prof Tech Intl reserves the right to make order confirmation before honoring them by contacting clients. Transportation costs will be borne by the customer. Prof Tech Intl reserves the right to delay or cancel delivery of ordered products if they can not be met for reasons beyond the Prof Tech Intl including fires, explosions, floods, epidemics, strikes, government actions, wars, acts of terrorism, protests, riots, civil disorders or other major impediments power usage according to Romanian law. Receipt of the products is customer acceptance that the products have arrived in good condition. The maximum damage that can be paid by Prof Tech Intl to any customer for failure to deliver or improper delivery is the amount received by Prof Tech Intl from this customer.

RETURNS ANF EXCHANGE

You have the right to cancel your order with culture-soup.com, within 10 days after receiving the product. You have to write us a notice at [email protected] Indicate what you’re returning and why. Please let us know if you would like to return your item(s) for an exchange or refund. If you want a refund you will receive your money back excluding the price of shipping. You will need to return the entire order to us in good condition, at your own cost. Cancelled orders should be returned to: Prof Tech International Ltd, Aleea Privighetorilor nr.86 P, lot 1, corp C, ap.C3-1, Bucuresti, Romania. All items must be returned unused and in their original condition, from the original delivery country.

STOCK

The stock is the stock displayed on site shop, but discrepancies may occur between stock and real displayed on the site. We reserve the right not to honor an order if the product is gone from the current offering is not in stock are no longer manufactured, or any other reason which may lead to failure of delivery.

THIRD PARTY SITES

We may include hyperlinks on www.culture-soup.com to other websites or resources operated by parties other than Culture-soup.com, including advertisers. Culture-soup.com has not reviewed all of the sites linked to its Web Site and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.

LIABILITY

Culture-soup.com’s liability for negligence shall be limited to the value of the individual transaction. Culture-soup.com shall not be held liable for any indirect or as a consequence of any special loss despite any warning or advice to the likelihood of such losses.

FINAL PROVISIONS

Any other problem caused by products and services presented on Culture-soup.ro, or the information on this site, and not already being treated for any item in this document, shall be settled amicably within 30 days working on issues written notification, by the user. If you did not settle the conflict amicably, competence is the Romanian courts or an alternative dispute resolution body, agreed by both parties. By agreeing to these Terms and Conditions of Use of the site-soup.ro Culture, customer assumes all such risks.

PRIVACY

Prof Tech Intl Ltd is registered in The National Authority for the Supervision of Personal Data Processing under no. 22487. www.culture-soup.com collects personal information in several ways when you place an order. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping, billing address(es) so that we can process and fulfill your order. All the information you provide to www.culture-soup.com including your email, address delivery, phone are strictly private and confidential. www.culture-soup.com will not sell rent or disclose any of your personal details and information to any third parties without your prior express written consent. You can refuse to provide such data in any circumstances and can ask for free deletion from the database by sending an e-mail to [email protected]